Last Updated: August 17, 2026
Welcome to Y.orient3d (accessible at https://yorient3d.com (Link), hereinafter referred to as the “Website”). We respect your privacy and are committed to protecting the personal data and proprietary engineering information you share with us. This Privacy Policy explains how Nanjing Yunhai Qihang Digital Technology Co., Ltd. (“Company”, “we”, “us”, or “our”), operating from No. 799, Tianlu Avenue, Lukou Subdistrict, Jiangning District, Nanjing, Jiangsu Province, China 211113, collects, uses, discloses, stores, and safeguards your personal data when you visit our Website or communicate with us.
This Privacy Policy applies to all site visitors, business partners, potential clients, and users worldwide (“you” or “your”). By accessing or using our Website, submitting contact forms, uploading files, or engaging in live chat communications, you acknowledge that you have read, understood, and agreed to the data collection and processing practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide, maintain, and improve our high-precision industrial solutions, including 3D scanning, reverse engineering, additive manufacturing, and custom hardware production. The types of data we collect depend on how you interact with our Website.
A. Personal Information Provided Directly by You
We do not offer user account registration or subscriber profiles on our Website. However, when you interact with us voluntarily—such as submitting inquiries, requesting technical quotations, uploading CAD drawings, or using our live chat support—we may collect personal information including:
- Contact Details: Your name, business email address, phone number, job title, and company name.
- Communication Content: Messages, feedback, business inquiries, and technical specifications provided via contact forms or chat tools.
- Uploaded Files & Data: Text, images, CAD models, 3D scan files, technical blueprints, and design parameters submitted for evaluation or quotation purposes.
B. Automatically Collected Data
When you navigate our Website, our servers and third-party analytical tools automatically collect standard technical information sent by your browser, including:
- Device & Network Information: Your IP address, browser type, operating system, language preferences, and referring URLs.
- Usage Data: Pages visited, time spent on pages, click patterns, access timestamps, and diagnostic data.
2. How We Use Your Information
We process your personal data and technical files strictly for legitimate commercial purposes in connection with operating our business and providing industrial services. Specifically, we use collected information to:
- Respond to your inquiries, assess project feasibility, and issue commercial quotations for custom manufacturing and 3D scanning services.
- Process, evaluate, and fulfill orders for custom products and technical services requested by you.
- Provide customer support, live assistance, and technical consultation via email or web chat.
- Maintain, optimize, secure, and debug our Website infrastructure to improve user experience.
- Comply with applicable legal obligations, tax filings, export controls, and dispute resolution procedures.
- Protect our Website against unauthorized access, cybersecurity threats, fraud, and intellectual property infringement.
3. Cookies and Tracking Technologies
Our Website uses cookies, web beacons, and similar tracking technologies to enhance navigation, analyze site performance, and assist our marketing efforts. Cookies are small text files stored on your device when you visit a website.
- Essential Cookies: Required for fundamental website functionality, security, and loading speed.
- Analytics Cookies: Help us understand how visitors interact with our Website, aggregate web traffic metrics, and identify areas for improvement.
You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect certain interactive features of our Website.
4. Legal Bases for Processing Data (GDPR & International Compliance)
If you are located in the European Economic Area (EEA), United Kingdom, or jurisdictions with similar privacy laws, our legal basis for collecting and using your personal data depends on the context and data involved:
- Contractual Necessity: Processing is required to perform or enter into a contract or quotation with you for our products or services.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as securing our network, responding to corporate inquiries, and marketing our industrial capabilities.
- Consent: Where you have granted explicit consent for specific communications or tracking activities.
- Legal Compliance: Processing is required to comply with statutory legal or legal obligations.
5. Disclosure and Sharing of Your Information
Nanjing Yunhai Qihang Digital Technology Co., Ltd. does not sell, rent, trade, or lease your personal data or uploaded technical designs to third parties for commercial gain. We may share information only in the following limited circumstances:
- Trusted Service Providers: We may share data with vetted third-party vendors who assist in operating our Website, web hosting, cloud infrastructure, analytics, customer messaging, and logistics. These service providers process data under strict confidentiality obligations.
- Manufacturing & Technical Partners: For custom engineering requests, CAD files or specifications may be shared with authorized technical personnel or manufacturing facilities solely to evaluate or execute your order under non-disclosure conditions.
- Legal Requirements: We may disclose data if required to do so by law, court order, subpoena, or government authority, or when necessary to protect our legal rights, property, safety, or users.
- Corporate Transactions: In the event of a merger, acquisition, restructuring, or asset sale involving Nanjing Yunhai Qihang Digital Technology Co., Ltd., user data may be transferred as part of the relevant assets.
6. Data Security and Intellectual Property Protection
We employ robust technical, administrative, and physical safeguards to prevent unauthorized access, loss, misuse, disclosure, or alteration of your personal data and uploaded engineering files. All transmissions via contact forms are encrypted using SSL/TLS protocols.
Intellectual Property & Proprietary Designs: All proprietary CAD models, 3D scans, blueprints, and files submitted by you remain your intellectual property. We treat all customer design submissions as confidential commercial information. Likewise, all logos, software code, branding assets (“Y.orient3d”, “Y.ORIENT”), and original content on this Website are the exclusive intellectual property of Nanjing Yunhai Qihang Digital Technology Co., Ltd. and are fully protected under global copyright and trademark laws.
7. International Data Transfers
Nanjing Yunhai Qihang Digital Technology Co., Ltd. is headquartered in Nanjing, Jiangsu Province, China, and serves global clients. As such, information you submit may be transferred to, stored, or processed on servers and databases located in China or other international locations where our cloud hosting providers operate.
Privacy laws in these countries may differ from those in your jurisdiction. When transferring data internationally, we implement appropriate safeguards, technical standards, and contractual protections to ensure your information remains secured in accordance with this Privacy Policy.
8. Data Retention
We retain your personal data and submitted inquiries only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, complete commercial projects, satisfy tax or accounting rules, or resolve potential legal disputes. Once data is no longer required, we securely delete or anonymize it.
9. Your Privacy Rights and Choices
Depending on your jurisdiction (such as the EEA, UK, California, or other applicable privacy laws), you may hold specific rights regarding your personal data:
- Access: The right to request copies of the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Erasure: The right to request deletion of your personal data, subject to statutory retention limits.
- Restriction & Objection: The right to restrict or object to our processing of your personal data under certain conditions.
- Data Portability: The right to receive your data in a structured, machine-readable format.
- Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@yorient3d.com. We will respond to valid requests within the timeframe mandated by applicable privacy laws.
10. Third-Party Links and Tools
Our Website may include links to third-party websites, external platforms, or embedded communication tools. We do not control and are not responsible for the privacy practices, security standards, or content of these external sites. We encourage you to review the privacy policy of any third-party website you visit.
11. Children’s Privacy
Our Website and industrial services are strictly designed for commercial and professional use by adults. We do not knowingly collect or solicit personal data from children under the age of 16 (or equivalent minimum age under local law). If we learn that we have unintentionally collected personal data from a child, we will take immediate steps to delete such information.
12. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect operational changes, legal updates, or service enhancements. Any updates will be published on this page with an updated “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data handling practices, please contact us through the following channels:
Nanjing Yunhai Qihang Digital Technology Co., Ltd.
Official Website: https://yorient3d.com (Link)
Address: No. 799, Tianlu Avenue, Lukou Subdistrict, Jiangning District, Nanjing, Jiangsu Province, China 211113
Email: info@yorient3d.com
Contact Us Page: https://yorient3d.com/contact/ (Link)